Account Manager (Remote)

A rewarding healthcare marketing career

Aha Media Group, a healthcare marketing agency, is seeking an Account Manager to join our dynamic team of high-achievers.

We get a lot of resumes, and we want to save everyone time! Do you meet the following criteria? You:

1. Know and love healthcare. You’ve worked with B2B and B2C healthcare clients. This includes med devices, medical tech, health IT, or emerging healthcare tech trends. Mission-driven won’t hurt you, either.
2. Use a consultative, strategic approach: You build relationships and focus on uncovering and solving your clients’ problems.
3. Manage a project like a ninja: You know how to manage multiple timelines, deliverables, and priorities.
4. Know digital: Breathe it, consume it, talk about it. You’re excited about the future of marketing and believe you can make a difference.

Don’t apply if you can’t answer yes to all 4. We won’t reach out—you’ll be bummed, and we’ll feel bad that you spent the time.

To apply, you must have a U.S. social security or tax ID number and be available during standard EST business hours.

Here’s what you’ll do:

Manage clients and projects

• Take a consultative approach to helping clients succeed
• Oversee projects and manage escalations, with support from the Chief Operating Officer
• Lead client onboarding and manage relationships with key strategic contacts
• Collect critical editorial information from clients and clearly communicate strategy and goals to internal teams
• Mentor and manage project team members, including project coordinators, content strategists, writers, and editors
• Oversee daily project operations, including scope and deliverables
• Use digital tools like Harvest, Basecamp, Salesforce, and Airtable to track activities and communication

Grow the business

• Serve as the primary relationship owner for day-to-day activities across assigned client accounts, with responsibility for retention and growth
• Understand and evaluate both prospect and client needs, and proactively offer strategic solutions
• Identify and pitch new opportunities to existing accounts, including new contacts and services to drive revenue
• Stay informed on clients’ organizational structure and ongoing content marketing projects

Bring in-depth knowledge of industry

• Stay current on content strategy, marketing, and copywriting best practices, and share insights with both clients and colleagues
• Attend 2–4 networking events per year and actively pursue additional revenue-generating opportunities

Who you are:

1. 7–10 years of account or project management experience in a digital marketing or editorial environment
2. Experienced working with B2B and B2C healthcare clients, with a strong emphasis on client consulting and strategic collaboration
3. A dynamic, positive, can-do personality who works well with everyone from executives to contractors
4. A natural relationship-builder—people trust you and enjoy working with you
5. A confident and persuasive presenter
6. Able to lead and motivate a team
7. Business-savvy and comfortable with numbers and understanding the story they tell
8. Energized by a fast-paced environment where you’ll work autonomously
9. Comfortable working remotely and able to travel domestically as needed
10. A clear, effective communicator—written and verbal
11. Passionate about content strategy and fluent in marketing concepts

The details:

• This is a full-time, 100% remote position
• Applicants must have a U.S. Social Security or tax ID number and be available during standard EST business hours

Our culture

At Aha Media Group, we work in a fast-paced, purpose-driven environment. If these values resonate, we’d love to hear from you:

• Above and beyond, no matter what, every single time: We hire exceptional people and expect them to deliver their very best—every time.
• Meaningful work, meaningful life: We put in the time we need to get the job done in the best way possible, and then we go home to the people and hobbies we love.
• Be impeccable with your words and your intentions: We are respectful and direct communicators who say the things we mean and mean the things we say.
• Stay curious longer: We approach every challenge with a fresh perspective and explore new approaches and solutions.
• Always be learning: We focus on continuous learning and self-improvement.