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How to Make Your Content Have an Impact

Recently, a donor sent $1,000 check – unsolicited – to one of our clients, a foundation researching a rare genetic disease. Here’s what the donors said:

“My husband and I scoured the internet, reading everything we could many times (to discover if our infant grandson has this disease). The information on your website was so informative and reassuring. I am thankful that treatment exists to help – although I was shocked at the costs involved! We’re so glad that an organization such as yours exists to provide this wonderful support. Please accept this donation in honor of our grandson.”

Attached to the letter? A $1,000 check.

Why the content works

Why did the content make such a difference to this couple? Because it provided the two things they were seeking:

  1. Information: People come to the web with a set of questions. Our job as content creators is to answer those questions and empower people to make decisions based on the information they gather.
  2. Reassurance: This is the critical part. When people feel reassured, they calm down. They can assimilate the information embedded in the content. They get their questions answered, and they feel like they can move ahead.

This couple was in pain. Their new grandson’s life was in danger, and they were in a state of high anxiety. They were looking for information, reassurance and support to help him and their daughter. And they found what they needed in this content.

Want your content to have an impact?

Make sure it has information that answers questions, connects empathetically and empowers people to move forward.

Aha Media can help with you copywriting for the web and print. Or take advantage of Aha Media’s digital writing workshops.

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About Ahava Leibtag

Ahava Leibtag, MA

Ahava R. Leibtag has more than 20 years of experience in writing, messaging and marketing. She is a well-recognized content expert and writes thought leadership about content strategy and content marketing. Ahava is the President and owner of Aha Media Group, a content strategy and content marketing consultancy founded in October 2005. She... More >