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AI Content Operations Consulting

Seeing other healthcare marketing teams adopt AI and want to reap the same benefits? We help you streamline your content workflows and figure out where AI can add the most value.

Does AI have a place in your marketing ops?

AI adoption has only made healthcare marketing more competitive. We’re past the time of AI experimentation — healthcare orgs are already using AI in their marketing workflows to produce content faster and with fewer resources. With the right systems and guardrails in place, it can help your team, too.

Lacey Reichwald Aha Media Team Headshot
AI is a multiplier, not a miracle. It'll 10x your output if your workflow is solid, and 10x your mess if it's not. At Aha Media, we build the workflow first to set the foundation, then integrate AI exactly where it will move the needle.
Lacey Reichwald, Director of Marketing
Aha Media Group

Warning: AI doesn’t fix bad content ops

Like a fresh coat of paint on a dilapidated house, AI isn’t a cure-all. It won’t fix workflow breakdowns, bottlenecks, and poor collaboration. To get the best return on your investment in AI, your content operations need to be ready for it.

We can help you get there. That means solving the process problems to make future AI adoption more effective, identifying where AI can add value (because it’s not good for every task), and creating governance to safeguard content quality.

Benefits of our AI marketing workflow consulting

We help you use AI to stay competitive as a team while reducing the (very real) risk of tech gone awry.

 

  • Create, publish, and manage content more efficiently

  • Build the operational infrastructure to support AI adoption

  • Get more value from your current tech and future tools

  • Gain visibility over how your team is already using AI

Experts in AI, content operations, and healthcare

AKA the winning trifecta. We’ve served healthcare marketing teams for more than 20 years, seen all kinds of content workflows, and kept ahead of the AI space — conducting research and developing an original framework for AI-ready content. We’re the right team to help you with AI adoption and marketing workflow challenges.

Our AI workflow services

  • AI workflow optimization
  • Support with AI-powered automation
  • AI trainings and lunch-and-learns
  • Content operations consulting
  • AI policies and marketing SOPs

We know your vertical

  • Health systems and hospitals
  • Academic medical centers
  • Pediatric hospitals
  • Healthtech companies
  • Medtech and medical device brands
  • Biotech and life science companies

What you can expect

Our approach to AI for content workflows:

 

  • AI where it makes sense

    We don’t use AI just for the sake of it. We only recommend it where it will genuinely improve your workflow.

  • Custom AI ops recommendations

    The best AI approach for your team depends on how you already work. We look at your workflows to customize our advice.

  • Practical advice for healthcare

    We know how it goes seeking approval for new tech. We stay grounded in what health brands can realistically implement.

  • Here to help build

    We share workflow recommendations with your team — and then create the systems and SOPs to implement them.

Our AI workflow consulting process

We start with your people and processes to set a solid foundation. Then we integrate technology to scale your content ops.

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1

Assess the current state

We talk to your team members and review your internal resources to map your workflows and pinpoint any breakdowns.

Female freelancer using laptop at table at home
2

Refine your content ops

You get visibility over your systems, an action plan, and help building better workflows and process tools.

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3

Layer in AI for efficiency

With your processes refined and people aligned, you’re ready to integrate new tech. And we’re here to help.

What you’ll get

Every AI workflow project looks different, but here’s what yours may look like.


  • Discovery report

    Learn what’s slowing down your team and get a step-by-step plan to solve any process problems.

  • Refined workflows

    Get visual maps of your ideal content workflows, based on your team structure, strategy, and goals.

  • Automation ideas

    See where AI-driven workflow automation can support your content and marketing ops.

  • AI-assisted process tools

    Checklists, templates, meeting agendas, and more. You’ll get what you need to implement new tech effectively.

  • AI governance

    We write custom SOPs and AI processes, so all your team members know how (and how not) to use AI in your content workflows.

Frequently asked questions

AI content workflows relatively new to you? We’re all in the same boat. Here’s what you need to know.

AI has helped many teams speed up content production — and, in the process, it’s made the field more competitive. Teams stuck in the “old way” of creating content will have trouble keeping up with teams that work more efficiently. The gap is widening, and more orgs are taking a hybrid (human + AI) approach to content operations.

You’re asking the right question. Even the best tech can’t fix broken workflows. If you see delays, bottlenecks, silos, or friction affecting your team, you’ll want to work through those operational challenges to make any future AI adoption more effective.

Ask yourself:

  • How often does content make it over the finish line late?
  • Is it common for feedback or revisions to come in delayed?
  • How often does a handoff require a meeting just to explain the context?
  • Are your processes structured, clearly defined, and repeatable?
  • How often does progress stall when one specific person is out?

Healthcare marketing teams can use AI to automate:

  • Meeting notetaking, transcripts, and summaries
  • Notifying stakeholders when content is ready for review and sending reminders
  • Flagging overdue reviews and escalating to the right person
  • Campaign and content performance reporting
  • Routing requests to the right team member based on type or service line
  • Weekly status summaries generated automatically from project tool data
  • Alerting when a deadline is at risk based on where things sit

No. There are so many great ways to use AI in your content workflows — and generating your content isn’t one of them. AI is known to hallucinate, which introduces the risk of spreading misinformation that hurts consumers. It’s also void of the human expertise and empathy that differentiates content, helps you rank, and resonates with people.

For the best content results, we help you design AI-assisted workflows with human writing at the foundation.

Ready for things to finally “click”?

Get your people, processes, and tech working together better than ever.