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What Did You Learn? Episode 4 Only a small handful of brands handled the COVID-19 pandemic well from a marketing perspective, says Gini Dietrich of Spin Sucks. But the Black Lives Matter movement? That’s a different story. More brands stepped up their game, including North Face, who Gini has been following closely during the Facebook… Read more

Aha Media Group writer Teri Cettina switched roles, from health copywriter to patient, when she was diagnosed with stage IV pancreatic cancer.  Many health systems seem to shy away from creating and promoting content about stress management and mental health. They shouldn’t. Patients who receive emotional as well as physical care often heal faster and… Read more

What Did You Learn? Episode 3 Modern day hospital marketing is more than just earned media, content, and digital strategy. It’s intertwined with hospital operations by helping to fuel the customer experience. That’s one of the biggest learnings to come from the COVID-19 pandemic for Aaron Johnson, Senior Director of Digital Strategy at Penn Medicine…. Read more

What Did You Learn? Episode 2 Working as content marketers and copywriters during the coronavirus pandemic taught us a lot. Hopefully, those lessons will carry over into our strategies for the long-term. On this episode of “What Did You Learn?”, I sat down with my good friend Ann Handley of MarketingProfs. We talked leadership in… Read more

“What Did You Learn?” Episode 1 There’s no denying: The coronavirus pandemic taught healthcare communicators (and marketers in general) a lot. This is especially true when it comes to COVID-19 content marketing. We learned to listen. We witnessed the importance of timely, credible information written in plain language. And while we should’ve been doing this… Read more